Returns & Exchanges

At DÔEN, we want you to cherish your items for years to come; however, if your purchase isn't quite right, we accept returns of unworn, unwashed, and unaltered pieces within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original condition.

3

Label and Ship

Print the prepaid shipping label provided by our portal, affix it to your package, and drop it off at any authorized carrier location.

4

Await Your Refund

Once our warehouse receives and inspects your return, please allow 7-10 business days for your refund to be processed back to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing